EXHIBIT 4
American Contract Bridge League
Planning
Sessions
November
13 & 14, 2004
Draft
Results
1.
Bridge
is changing through technology.
a.
What
opportunities are afforded?
b.
What
challenges arise?
c.
What
tournament functions does on-line bridge present?
2.
Our
customer base is aging.
a.
What
are the implications for ACBL’s long-term health?
b.
What
are the implications for attracting younger customers?
3.
The
optimal number of members is unclear.
a.
Membership
numbers have stabilized.
b.
Retention
is rising.
4.
Is
ACBL trying to do too many things? Not enough?
5.
Spending
and the division of resources need to be prioritized.
a.
What
percentage is spent on service to the members?
b.
What
percentage is spent on promotion of the game?
6.
Is
the Board structure in need of change?
a.
Define
the Board’s role.
b.
Define
the Board’s functions.
c.
Define
moving from reactive to proactive.
This
list came from the small-group brainstorming session.
The
League as Sales Manager needs to:
1.
Attract
the social player by changing the image of the game that needs to be thought of
as popular, fun and accessible.
2.
Seek
celebrity involvement in the game and gain endorsements from them.
3.
Consider
money-prize (through sponsorship) tournaments a la European events.
4.
Consider
a national rubber-bridge amateur championship.
The
League as Business Manager needs to:
1.
Commit
to long-range strategy.
2.
Define
primary targets for membership and sponsorship.
3.
Look
at staffing needs (replenishment).
4.
Strengthen
its relationships with clubs, units and districts.
5.
Accept
that bridge is (probably) not a spectator sport.
6.
Involve
itself in alliances with trade (AARP, etc.) and service associations.
WHAT BUSINESS IS ACBL IN? WHY DOES IT EXIST?
The mission of the ACBL is
to promote and sustain the game of bridge.
To this end, the ACBL will:
·
Serve the
bridge-related interests of its membership.
·
Act as the
authoritative body for bridge in North America.
·
Ensure the development
of future bridge players.
·
Enhance the awareness
of all forms of bridge.
The
ACBL will promote bridge as:
1. A social activity
2. Available to all people
3. Mentally challenging
4. Rewarding on many levels
5. FUN!
·
ACBL
will manage a rating system for measuring achievement.
·
ACBL
will encourage, enforce and model ethical behavior.
·
ACBL
will promulgate and enforce zero tolerance policies.
·
ACBL
will expect accountability from governing bodies, management, staff, and
members.
·
ACBL
will run tournaments that will be held to the highest standards.
·
ACBL
will address itself to the diverse skill levels of its members.
·
ACBL
will engage in educational activities designed to enhance the diverse skill
levels of its members.
·
ACBL
will be managed and operated in a fiscally responsible manner.
SUCCESS?
Targets and measures.
1. Membership growth
New
Retention
2. Number of players
Overall
Youth
Internet
3. Number of sanctioned tables
Clubs
Sectionals
Regionals
NABCs
4. Revenue generated
KEY FUNCTIONS (MEASURABLE OBJECTIVES)
1.
Sanction
tournaments
2.
Provide
member services; promote merchandising
3.
Create
market branding; provide opportunities through advertising, public relations,
promotions, and T.V.
4.
Develop
leadership models
a.
Motivate
and retain volunteers
b.
Construct
/continue strategic alliances with other bridge organizations
5.
Engage
in the on-going education of teachers and directors
6.
Assess
and develop an on-going process for long-range planning
7.
Guide
Board development
8.
Assess
Management operations and Administration; engage in Research and development
projects
1.
SANCTION
TOURNAMENTS
a.
ACBL
will provide leadership in the running of all sanctioned events.
b.
ACBL
will provide a reporting system and support for all club games.
c.
ACBL
will act as a sanctioning body for Internet bridge.
2.
MEMBER
SERVICES
a.
ACBL
will strive to improve customer service.
b.
ACBL
will analyze and review its ranking system.
c.
ACBL
will maintain an interactive presence on the Internet for its members which
does not include playing the game.
3.
MARKETING
a.
ACBL
will engage in activities to improve its image, attract sponsorship, establish
a presence at trade shows and conventions, and extend its place on television.
b.
ACBL
will identify potential members (youth, baby boomers, country club players).
c.
ACBL
will offer assistance in the areas of teaching, service and games on the
Internet.
4.
LEADERSHIP
a.
ACBL
will continue to further develop communication with clubs, units and districts.
b.
ACBL
will engage in activities that will bring its name to the media and Internet.
c.
ACBL
will interact with other bridge organizations (BBF, CBF, MBF, USBF, ABA,WBF).
5.
EDUCATION
a.
ACBL
will develop and disseminate materials for both director and teacher education.
b.
ACBL
will maintain youth and school-bridge programs.
c.
ACBL
will contribute to on-line education.
6.
OPERATIONS
a.
ACBL
will establish a clear division of responsibility between staff and board.
b.
ACBL
will develop a plan for staff succession and training.
c.
ACBL
staff and board will be diligent in maintaining a respectful, constructive
working relation between the two bodies.
7.
LONG-RANGE
PLANNING
a.
ACBL
will continue methods of staff development and be mindful of the need to look
at inevitable succession.
b.
ACBL
will commit to long-range planning goals and an ongoing evaluation of those goals.
c.
ACBL
will have a continuing evaluation of the master point system. In so doing,
management will consider augmenting the current rating system.
d.
ACBL
will consider modifications in the rules as applied to clubs.
e.
ACBL
will maintain its diligence toward financial viability.
8.
BOARD
DEVELOPMENT
a.
The
ACBL Board of Directors will focus on policy.
b.
The
ACBL Board of Directors will evaluate various structures for both Board and
committee meetings.
c.
The
ACBL Board will consider re-districting and/or restructuring at regular
intervals.
·
Session
draft to session participants by January 15, 2005.
·
Staff
will complete strategy table for each function objective before the March Board
meeting.
·
One-half
day of the March Board meeting will be devoted to a review of the completed
plan.